Patient-Centered Care: The Case for Site Expansion to Include Health System Specialty Pharmacy
Caring for patients with complex diseases is inherently challenging. When specialty medications are prescribed, informing and educating the patient about their disease state and treatment plan is only part of the puzzle. Behind the scenes, you need a team that works with the patient and other stakeholders to ensure drug coverage, secure financial assistance, and monitor the patient’s medication adherence and tolerance.
However, when these services are performed by the health system specialty pharmacy team, who are informed by the electronic health record (EHR) and are part of a larger interdisciplinary team, they ensure a seamless patient experience, whether or not the health system fills the prescription. When care coordination is lacking, patients facing the burden of a disease must also jump through hurdles and contact various stakeholders just to access their medication. Consider the story of Ms. Jones.
To read the full article, as originally published in Specialty Pharmacy Times, click here.
Coordinated Care: The Value of Patient and Provider Satisfaction within Health System Specialty Pharmacies
Download this new white paper from IHOC - Coordinated Care: The Value of Patient and Provider Satisfaction within Health System Specialty Pharmacies - to learn the key insights about the role HSSPs play in improving the patient experience and why patient and provider satisfaction are important data points for both payers and manufacturers to consider when deciding to include HSSPs in their networks.
Supply chain tip of the day: Invest in professional development for your pharmacy staff
Hospital executives should promote and support the professional development of their pharmacy staffs, especially as PharmD program enrollment drops, C-suite positions for pharmacy leaders emerge and pharmacists begin to lead more strategic initiatives.